Credibility of 360 degree assessment as an exceptional performance review system

The 360 degree assessment is very complex and hard to implement. It helps in the long-term development of employees and creates a strong leadership front. The 360-degree performance appraisal method offers a holistic approach to employee performance. It comprises very important factors such as leadership, collaboration, and teamwork.

A 360-degree performance appraisal system efficiently enhances employees’ overall performance and the organization’s productivity. There are various steps that employers follow to implement the 360 degree assessment. Precision and efficiency of the system are essential for an organization. 360-degree feedback collects feedback from multiple sources, such as managers, peers, customers, subordinates, and self. It aims to offer a wide-ranging and balanced view of an employee’s weaknesses, strengths, and development areas.

How does 360 degree assessment work?

Successful organizations aim to evaluate and guide their employees toward constant development. However, a standard performance review system is often necessary. 360-degree feedback is a technique and tool that allows each employee to get performance feedback from their manager and 4 to 8 peers, reporting coworkers, staff members, and customers. Each individual reacts to most 360 degree assessment tools in a self-assessment.

Organizations need to do a better job of introducing and using this multi-rater feedback procedure. But, with the right steps, it is possible to do an excellent job of introducing and maximizing the value of 360-degree feedback. This matters as nothing raises hackles as fiercely as a change in performance feedback methods, particularly when they may affect employee compensation decisions.

The feedback offers insight into the skills and behaviors required in the organization to complete the vision, mission, and objectives and live the values. 

The organization selects people as raters or feedback providers. These are people who usually interact routinely with the person who is getting feedback.

Benefits of 360-degree performance appraisal

• Develops and supports accountability and teamwork

This feedback approach helps team members to work more efficiently together. Multi-rater feedback makes team members more responsible to each other as they share the knowledge that they will offer input on each member’s performance. A well-planned procedure can improve communication and team development.

• Offers feedback to employees from a range of sources

It offers well-rounded feedback from reporting staff, peers, managers, and coworkers. 360 feedback can save managers time as more people participate.

• Reveals particular career development areas

While the majority of the responsibility falls on the employee, employers are accountable for offering an environment that is ideal for employees. Multi-rater feedback can offer outstanding information to an individual about what they need to do to improve their career. 360 degree assessment is more precise, more reflective of their performance, and more validating than supervisor’s feedback who seldom sees them working. 

• Reduced discrimination risk

The likelihood of discrimination because of age, race, gender, and so forth decreases when feedback comes from several individuals in various job functions.

• Training needs assessment

360 degree assessment provides all-inclusive information about organization training needs and allows planning for online learning, classes, cross-functional responsibilities, and cross-training.


The purpose of the 360 degree assessment is to help each individual know their weaknesses and strengths and to contribute insights into aspects of their work that need professional development. 360-degree performance appraisal system boosts employees’ self-confidence and helps them enhance their performance. It also helps employees to become well-known leaders and contributors to the organization.

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